Your Guide to a Seamless Experience
I am so glad you’re here! Whether you are a veteran or just starting your journey with me, I want you to feel fully prepared before your visit. To ensure you get the most out of your time in my chair, please follow this simple 3-step process.
Step 1: Create Your Personal Beauty Portal
While guest booking is available, I highly recommend creating an account. Think of this as your "control center" for your self-care.
Why create an account?
-
Total Control: View, reschedule, or cancel appointments instantly.
-
Time-Saver: No more waiting for a callback—manage your schedule 24/7.
-
Service History: Keep track of your past treatments and future goals in one place.
How to do it: Look for the Icon at the top right corner of the site. Once logged in, clicking this icon gives you full access to your profile and upcoming appointments.
Step 2: Direct Communication & Booking Grace
As a solo specialist, my goal is to give every client my undivided attention. When you are in my chair, you have 100% of my focus—which means I am often away from my phone during the day.
How to Reach Me:
-
Self-Service First: For the fastest experience, please use your online portal to book, reschedule, or check your appointment time. This gives you instant control without waiting for a callback.
-
Text or Call: If you have a specific question, please feel free to reach out via text or call. I return all messages in the order they are received as soon as I am finished with my guests for the day.
-
One Simple Rule: To ensure your message doesn't get lost, please do not send booking requests via Email, Instagram, or Facebook. I keep all my professional communication in one place so I can serve you better.
Sam’s Professional Boundary: > I appreciate your patience and grace! Sticking to text and calls helps me stay organized and spend as much time behind the chair as possible.
Step 3: Build Your Custom Beauty Experience
I believe your salon visit should fit your hair goals, your schedule, and your budget. Instead of one-size-fits-all packages, you can now "stack" your services to create the exact experience you want.
1. Choose Your Cut
All haircuts are performed as a Dry Cut first to honor your natural growth pattern.
-
The Dry Cut (Maintenance): Best for a quick shape-up or those on a budget. Includes the cut only. Note: Please arrive with clean, dry, and detangled hair.
-
Short Cut (Shoulders & Above): Includes a dry cut, a relaxing session in the Head Spa bed, and a full style.
-
Long Cut (Below Shoulders): Includes a dry cut, a relaxing session in the Head Spa bed, and a full style.
2. Add Your "Curl Boosters" (Optional)
If you are looking for a transformation or need extra guidance, you can add these to any Short or Long Cut at a lower price point since the wash and style are already included:
-
The Curl Lesson: Hands-on education to help you master your routine at home.
-
Detox Treatment: A deep cleanse to remove buildup and let your curls breathe.
-
Scalp Treatment: An extended session in the Head Spa bed focusing on scalp health and relaxation.
-
The Curl Bundle: Want it all? Select the Curl Bundle (available for Short or Long hair) to include the Detox and the Curl Lesson for a total hair reset.
Quick Need-to-Know: Policies & Cancellations
-
Appointments are confirmed via text or email 48–72 hours before your visit.
-
If you cancel with less than 24 hours’ notice, you’ll be required to pay 50% of the service value as a deposit before rescheduling.
-
A second late-cancel/no-show will require a 100% deposit before booking again.
-
After a third incident, future appointments may not be accepted.
-
Payment methods accepted: Cash, card (Visa, Mastercard, AMEX, Discover), Venmo/Cash App, and Afterpay (4 interest-free payments every 2 weeks).
-
Return policy for products: Within 30 days, at least 75% of the product must be remaining to exchange for something better.
-
Service guarantee: Beauty services are 100% guaranteed for satisfaction; while no refunds are given, I’ll happily make any needed small adjustments if you contact within 10 days.
View Full Policies →
(Click to review the detailed policy page)
3. Combine Hair & Color
My color appointments always include a signature wash and style, but they do not automatically include a haircut.
-
To add a cut to your color: Simply select "Add-On Dry Cut" when booking. This ensures I have the perfect amount of time carved out to finish your look.
4. Head-to-Toe Details
Complete your visit by adding on your beauty essentials. These can be booked alongside any hair service:
-
Structured Gel Nails
-
Pedicure
-
Lash Lifts & Tints
-
Waxing
Quick Tips for a Perfect Booking:
-
Unsure where to start? Book a Free Curly Hair Consultation first! We can chat about your goals and map out your custom service together.
-
Time Matters: Curly hair requires a little more time and detail to style. You’ll notice curly appointments are slightly longer to ensure we never rush the process.
